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Care New England Health System uses Cerner Health to provide secure access to your patient record.
Access your secure health connection: Communicate with your doctor, request refills and more
A copy of your medical records may be obtained by downloading and printing a request form.
Ever wish your family’s health information was as easily accessible as banking or buying a plane ticket online? With the personal health record platforms offered through Care New England, you can gather and manage your medical information from easily accessible and completely secure locations.
At Care New England, information from our ambulatory clinics is managed through MyChart, while hospital and emergency department records can be accessed using CNme.
Your CNE online health records allow you to securely share information with your care providers, but can also literally be a lifesaver. In an emergency, you can quickly give emergency personnel vital information, such as a disease you're being treated for, previous surgeries or hospitalizations, medications you take, allergies, and how to contact your primary care doctor.
PROMPT RELEASE - Most of your medical notes and testing results are now available in your electronic patient portal, MyChart and CNme, as soon as they are finalized. See Prompt Release Frequently Asked Questions for more information.
Whether you’re maintaining good health or managing a chronic condition, we want to make sure you have your most up-to-date medical information available to you. It’s all part of our commitment to make our patients and their families more active participants in their own care. Using your patient portal, you can:
Because this is a new way of sharing information, you may see test results before your health care team has had the chance to review the result and contact you. Additionally, you’re going to be getting these results as soon as they are final when your care team may not be immediately available for questions.
Some test results may be hard to understand or sound more alarming than they really are; other results may show a serious disease like cancer. Some patients may prefer to delay these results in order to hear the result from their provider who can help interpret the test for you.
We understand that you may want to get certain results directly from your doctor. To avoid any misunderstanding or unnecessary alarm based on what you see, you can speak to your provider regarding your concerns.
Yes, if you have granted the individual full access. Their view of your portal is the same as yours. This means they can see all of your information, including (but not limited to) test results, provider notes, past medical history, and messages between you and your provider.
This may be a good time to review who has access to your portal account. While there are many benefits to giving access to the portal, there are certain situations you may wish to keep private. Please consider these factors when you decide who you give access.
Through Sharing you can control who can access your medical record, grant one-time access using Share Everywhere and link your accounts.
If you see something that concerns you or that you do not understand please follow-up with your provider at your next scheduled visit.
CNme provides easily accessible and secure information about inpatient visits at a Care New England hospital, including:
You can sign up for CNme quickly and easily at any point during your hospital visit. Registered users can access your information here: CNme (cne.iqhealth.com)
If you have questions about using CNme, call (877) 621-8014. This support line is available 24 hours a day, seven days a week, 365 days a year.
If you want to register for CNme after you are sent home from the hospital, print out this registration form and mail to the Medical Records Department at the hospital where you were treated.
Kent Hospital Medical Records
455 Toll Gate Road
Warwick, Rhode Island 02886
(401) 737-7000, ext. 34291
Women & Infants Hospital Medical Records
101 Dudley Street
Providence, Rhode Island 02905
(401) 274-1122, ext. 41486
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Health Information Exchange (HIE) allows health care professionals to appropriately access and securely share patient medical information electronically. HIE systems have been in development nationwide since a federal law was passed in 2009 to promote the use of electronic movement and use of health information among health care providers.
Patients have the option to opt out of having your information shared between providers that use an HIE by completing the “Opt Out” form here or by asking the patient’s treating provider office or Health Information Management Department.
Opting out of a CNE HIE will not adversely affect treatment by any Care New England treating provider, and patients cannot be discriminated against for choosing to opt out.
If you change your mind about participating in a CNE HIE, you can opt back in at any time.