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As a volunteer member of the Care New England Health System, this site is your resource for onboarding. We hope the information posted here helps to unite us in our mission-driven work together.

The onboarding process involves 5 steps, which include:

Step 1:Your volunteer application has been submitted and reviewed by a volunteer program manager.

Step 2: You will review the First Look Orientation Package which includes core information needed to work with Care New England (CNE). After finishing the First Look material, you will complete the First Look Post-Test to let us know you understand this important information. Test results will be submitted electronically to a program manager.  

Step 3: The Every Person, Every Time Program (EPET) is used across CNE to enhance the patient experience. Regardless of where patients go for treatment and services we want to ensure a systematic and consistent approach to supporting them in a positive manner and addressing concerns when things do not go as they had planned. Please take 30 minutes to review the Every Person, Every Time (EPET) Webinar, below.

Every Person, Every Time Webinar

Step 4: Health screening is required to work within the Care New England Health System. To complete this process, download the Health Record. Bring this form, along with your immunization records to the Occupational Health Office as instructed by your program manager. Here is the location and contact information for scheduling your appointment with Occupational Health.

Step 5: Before your ID badge is issued, you will need to have a criminal background check conducted through CNE. Please send us your full name and date of birth in an email so we may initiate your background check. This may take 72 hours to complete therefore, please be prompt in initiating this step.

Once you have completed onboarding, your program manager will notify you on how to obtain your ID Badge. We look forward to working with you!

Questions? Email your contact below.

Elaine Fish:
Denise Roncarati:
Tanisha Watkins:
Barbara Fletcher: