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VOLUNTEER SERVICES ETHICS GUIDELINES AGREEMENT


We are grateful for your support of our volunteer programming! Before the final stages of onboarding, we want to be sure you are fully aware of and agree to the following guidelines for your important and unique role as a hospital volunteer.

Please indicate you have read and agree with these guidelines by clicking the agreement button below, then click to continue to the post-test exam. Contact Volunteer Services staff if you have any questions regarding this document.

1) Patient safety is critical in a healthcare setting. Therefore, a criminal background check will be done through the Bureau of Criminal Investigation (BCI) in the onboarding process. I will disclose any convictions, sentences or sentences pending in advance of the BCI processing. While a breach of the law does not automatically prohibit involvement in the hospital, a history of some types of offenses does. I understand that any undisclosed offenses brought to light in the BCI will disqualify me from volunteer service due to falsification of my application.

2) I shall hold as absolutely confidential all information I may obtain directly or indirectly concerning patients, doctors or personnel. In addition, I will not seek to obtain confidential information from a patient or from any documents or electronic information systems.

3) My services are donated to this Care New England Operating Unit (OU) without obligation of compensation or future employment, and given with humanitarian or charitable reasons. To comply with the Fair Labor Standards Act, I understand that if I am offered a paid position, I cannot continue to volunteer in the same department and/or role. Likewise, I cannot return to a volunteer position in the same department and/or role, after being paid.

4) I understand it is a crime to solicit business for attorneys. I shall not solicit any business for attorneys or insurance companies on Care New England property. I shall report all known occurrences of solicitation for attorneys to the OU's Volunteer Services staff.

5) I shall not sell or attempt to sell goods or services, request contributions, or to solicit persons to sign or distribute political petitions or religious material on the premises of a CNE facility.

6) I understand that the seasonal flu shot is required each year to help protect our patients from flu and its complications. It can be acquired through the Employee/Occupational Health Office. Failure to get the flu shot in a timely manner will result in termination from the program.

7) I shall, if requested, submit to examinations, which may include chest x-rays, skin tests, appropriate laboratory tests and/ or immunizations that may be necessary as part of my volunteer service.

8) I shall be punctual and conscientious, present a professional appearance and conduct myself with dignity, courtesy, and consideration of others.

9) I shall attempt to resolve any problems related to my volunteer activities with my supervisor and, if unsuccessful, attempt to resolve any such problems in the manner identified in cooperation with the staff in Volunteer Services.

10) I shall make my best effort to fulfill my commitment to the OU by completing all assignments I accept. In that regard, I will notify my department in advance of any planned or unplanned absences.

11) I shall at all times uphold the standards of the organization.

12) I understand the staff in Volunteer Services reserves the right to terminate my volunteer status as a result of (a) failure to comply with th organization's rules, policies and regulations; (b) absences without prior notification; (c) unsatisfactory attitude, work or appearance; or (d) any other circumstances in which disciplinary action has been taken and specified response disregarded.

I agree with the guidelines presented above and that I am responsible for understanding the contents of the First Look Orientation program. I will adhere to the expectations identified within these documents.