IMPORTANT MESSAGE FOR USERS OF CARE NEW ENGLAND’S MY PERSONAL HEALTH RECORD

As Care New England continues to make improvements to the online services we offer our patients, we will be turning off the My Personal Health Record application in its current form as of May 14, 2012, in order to pilot a newer version of an electronic health record this spring. We hope to offer this new version on a wider-scale later this year.

Please be advised: If you wish to keep any of the self-entered information for your records, you should print it. Do this by:

1. Logging into IQ Health
2. Going to the Health Record section
3. Checking the box for Personal Information
4. Clicking Print Record on the right side of the screen to open a new window
5. Changing the default date range from Previous 30 Days to All
6. Clicking Print

For help, please call our toll free support number, 1-877-621-8014 between 7 a.m. and 7 p.m., Monday through Friday. You can also email help@iqhealth.com at any time.