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CNE Names Executive Vice President for Care Management
Care New England has announced the appointment of Nancy Roberts, RN, MSN, as executive vice president for care management. Roberts will continue in her role as president and chief executive officer of the VNA of Care New England, a Medicare-certified, community-based home health agency, and HealthTouch, a private duty home care agency. Both organizations are members of the Care New England Health System.

"Nancy's focus on improving care management is part of our Care New England-wide mission to transform the health care system by aligning our work with the national agenda of the Triple Aim: improve health, improve the experience of care and reduce total cost of care," said Dennis Keefe, president and CEO of Care New England. "Nancy is the ideal person to lead the effort to educate clinicians on the characteristics of effective care management, trial new practices through innovative pilot projects, and begin to incorporate best practice approaches across all of our operating units."

Care management is defined as integrated clinical care activities that help patients and their families successfully manage the medical and social support needed to optimize their health and quality of life. Care management has become a primary focus across Care New England.

"Our goal is to assure the most effective and efficient care for the patients and families we serve," said Roberts. "Improved care coordination is one of Care New England's key objectives and I expect we will continue to break new ground in managing the care delivery process and assuring ease of navigation for our patients and their families."

A multidisciplinary, multi-organizational Care Management Advisory Group is overseeing this effort. The group is co-chaired by Roberts and Domenic Delmonico, Care New England's system executive for contracting.

In 1988, Roberts successfully negotiated an affiliation agreement between the VNA and Care New England Health System, a major health care system in Rhode Island. More than 10,000 patients are visited annually by the organization's 300 staff members. Both agencies are accredited by The Joint Commission.

Prior to Care New England, Roberts served as a consultant to the Rhode Island Department of Health and was instrumental in the development of a statewide Maternal Child Health and Family Support home-visiting program. This program is nationally recognized.

Roberts serves as a trustee and officer of numerous community and professional organizations. These include: corporator of Women and Infants Hospital, Butler Hospital, and Kent Hospital; Newton Nurse Scholarship Committee; and Rhode Island Public Health Foundation. Additionally, she has served as chairperson of the VNA of America (VNAA) Board of Directors and its Education Committee.

About Care New England

Care New England Health System (CNE) was formed in February 1996 by founding members Butler Hospital, Kent Hospital and Women & Infants Hospital of Rhode Island. Based in Providence, Rhode Island, Care New England serves the southeastern New England community. In June 1999, Kent County Visiting Nurse Association became a member of the Care New England family, and later that year announced its name change to VNA of Care New England. In 2000, HealthTouch, Inc., a private duty nursing service, joined the division. Today, VNA of Care New England provides a broad spectrum of home health and hospice services. To learn more about Care New England, visit carenewengland.org.

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