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Senior Server Administrator

Care New England Health System - Information Services (IS) Job ID: 08472-xx945-001

40 Hours/wk
Has Benefits
Job Description
The Senior Server Administrator provides technical leadership and overall support for the Care New England enterprise Windows server environment. This includes server hardware and operating system support, as well as system design and configuration.  In this role, the Sr. Server Administrator diagnoses and coordinates the resolution of server related issues including hardware, software or networking.  The server administrator monitors system health and performance, system backup / replication, utilization and overall system capacity. Working closely with the Care New England Information Security team, the server administrator is responsible for maintaining the proper security configuration for all systems.  Outside of direct system configuration and support, the Sr. Server Administrator manages server / system initiatives and projects.  The administrator assists in the evaluation of hardware and software and works with CNE vendor partners to ensure successful application implementations. As a seasoned and experienced professional, the successful candidate will play a leadership role on the team, and work with less experienced system administrators to assist in their professional and technical development. Care New England is a technically diverse organization, and the server administrator will perform other related functions as needed.
This particular role will be primarily responsible for support of the servers and systems that host the EPIC ambulatory EMR system. This environment includes Microsoft Windows, Citrix servers and related technologies. Additionally, this role will assist in support of over 500 physical and virtual Windows systems.
Required Education
A Bachelor’s Degree in Computer Science or related area with at least six (6) years experience managing and implementing server hardware, software and network architectures, or equivalent combination of education and experience is required.  Appropriate industry standard certifications required.  Experience supporting, building, maintaining a Citrix farm is essential, as is extensive knowledge and experience architecting, configuring, implementing and managing Microsoft Windows operating systems, Active Directory domains and windows virtual environment infrastructure.  Candidates for this role should have experience upgrading legacy server infrastructure to newer Microsoft platforms.  Solid troubleshooting skills, along with the ability analyze and resolve a variety of system and network related problems, are essential for this role.  The ideal candidate will have experience with multiple hardware platforms/vendors, and have experience using system monitoring tools and technologies. The person chosen for this role must have strong communication and interpersonal skills and have an understanding of working in a critical healthcare IT environment. The chosen candidate must also possess a strong ITSM discipline, including change management, problem management, project management and root cause analysis competencies. Related Epic certification(s) are desired, but not required. The Sr. Server Administrator will be part of an on-call support rotation that includes off hours maintenance and support.
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