Case Manager, Bilingual, Per Diem - Recovery Navigation
The Providence Center - Behavioral Health Job ID: 5801
239 Public Street Providence ,RI
SUMMARY Coordinate services for consumers to minimize stressors and to facilitate substance abuse treatment and lesson the chance of recidivism utilizing a harm reduction approach. Assess for needs and implement day of services as well enroll consumer into services and/or treatment. Utilize Continuum of Care and wrap around philosophies. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Provide specialty substance abuse services to consumers and serve as a resource to staff regarding issues relative to mental health and/or substance abuse issues. Provide specialty substance abuse services to consumers and serve as a resource to staff regarding issues relative to substance abuse treatment and like services. -Make refeITals for inpatient detox or residential treatment. -Educate staff on and communicate about community resources. -Interpret I Translate both language (Spanish and English) orally and written, as appropriate. Make assessments and provide appropriate crisis interventions and risk management as needed. -Treat consumers with respect. -Assess consumers' unmet needs (behavioral, medical, benefits, housing, clothing, food, other) -Identify, assess and respond to crisis situations. -Use a flexible approach with a diverse population. -Perform in a calm and professional manner during crisis or emergency situations. Coordinate a variety of services. -Provide suppo1iive counseling, problem solving, and limit setting. -Establish attainable goals with the consumer. -Involve consumers, agencies and others in planning and referrals. -Assist consumers in deciding which areas they want to address. -Accept the values and lifestyles of consumers. -Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management. Provide individual mental health and/or substance abuse counseling/therapy. -Perform in a calm and professional manner during crisis or emergency situations. -Identify substance abuse treatment interventions with staff and consumers. -Maintain confidentiality in accordance with center policy and legal requirements. -Apply knowledge of Psychiatric Diagnosis (DMSV) when appropriate with nursing support -Apply knowledge of substance abuse and primary methodologies of substance abuse treatment. -Assess clinical emergencies, including suicide and danger to others. -Identify specific therapeutic interventions appropriate for specific problems involving both mental health and substance use. -Use psychiatric consultation and intervention when clinically appropriate. -Use knowledge to decide appropriate levels of care in order to provide refenals to various points in the continuum of care. -Make referrals for inpatient detox or residential treatment. -Educate staff on and communicate about community resources. Initiate treatment and advocate for consumer within network of care with Peer Specialist support -Schedule appointments for consumers within TPC and with outside agencies. -Assist consumers with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor). · -Complete required paperwork. Complete record keeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy. -Complete progress notes with appropriate format. -Monitor confidentiality in accordance with Center policy and legal requirements. -Follow required office procedures in a cooperative manner. -Initiate and process incident reports as per TPC guidelines. -Adhere to Infection Control protocols. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. -Communicate with various local agencies and other depaiiments or teams at The Center. -Work in cooperation with co-workers and supervisory staff. -Work with team members regarding problems in a constructive manner. -Accept and use direction and supervision. -Benefit from constructive criticism. Attend trainings, case presentations, and conferences. -Provide feedback to staff on the content of educational programs attended. -Attend mandatory in-service trainings and other trainings required. OCCASIONAL DUTIES: -Serve on appropriate Center committees. - Other duties may be assigned.
An Associate's degree or higher in Human Services., Social Work, or other related field. Two years of experience in behavioral health/crisis work with substance abuse experience as well as experience working with the dually diagnosed population. Must have awareness of the general trends in confronting the problems of substance abuse. Must be comfortable in working directly with people who are under the influence. CDP/CADC a plus, must have reliable transportation.