close Call Us (401) 453-7900
Find an Open Position
Nursing Open House - March 21

Intake CSR

VNA of Care New England - Home Care Job ID: 82105-xx702-001

Location
VNA of Care New England  51 Health Lane  Warwick ,RI 02886
Status
Full-Time
Hours
37.5 hours per week M-F 7:30am-3:30pm with weekend and holiday rotation
Shift
Day
Has Benefits
Yes
Job Description
To continue “bringing the caring home, and keeping the heart in all we do,” the Intake Customer Service person ensures intake information meets established admission criteria and is processed accurately and efficiently to the appropriate team in order to service the patient in a timely manner.
Required Education
EDUCATION: High School diploma required. Associates degree/technical certification preferred. EXPERIENCE: Three (3) years prior experience in health care setting required. Experience working in a call center related to health care is preferred. Managed care experience preferred and knowledge of medical terminology required. Sales and/or marketing experience required. Must have customer relations experience; comfortable working with a diverse clientele. Demonstrated competency in office/administrative procedures. Demonstrated ability to use computers, set up filing/record-keeping systems, and manage multiple priorities. Need to be proficient with PCs- experience with various software packages, MS Office required. LANGUAGE SKILLS: Ability to read and interpret documents such as medical records, medical reports, etc. Ability to write routine reports and correspondence. Must be able to speak, read, and write English; highly developed oral and written communication skills required.
Application Method
Apply Online

It is the policy of CNE to provide equal employment opportunities to all qualified employees and applicants for employment without regard to their race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, veterans status or disability.