close Call Us (401) 453-7900
Find an Open Position
Nursing Open House - March 21

Case Manager - Pawtucket Health Home

The Providence Center - Behavioral Health Job ID: 5547

Has Benefits
Job Description
Coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric and substance abuse disorder symptoms. Encourage consumers to attain the highest
possible  levels of independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Coordinate a variety of  services.
-Treat consumers with respect.
-Provide support counseling, problem  solving, contracts and limit  setting.
-Establish attainable goals with the  consumer.
-Involve consumers, agencies and others in  planning.
-Assist consumers in deciding which areas they want to  address.
-Assist consumers with basic medical procedures  and hygiene  needs.
-Encourage consumers to attain the highest possible  levels of  independence.
-Accept the values and lifestyles of consumers.
-Use a flexible approach with a diverse  population.
-Participate as a member of a multi-disciplinary team in the development and implementation of
therapeutic services, to include working with substance abusers, as it relates to case management.
-Present verbally a synopsis of actual cases as  required.
-Arrange moves for  consumers.
-Accompany  consumers to appointments with agencies, clinics, doctors,  etc.
-Initiate vocational/job  development  activities with consumer.

Make assessments and provide appropriate crisis interventions and risk management as needed.
-Treat consumers with respect.
-Assess consumers' unmet needs (psychological, substance use, physical, housing, psychiatric).
-Identify,  assess and respond to crisis  situations.
-Use a flexible approach  with a diverse  population.
-Perform  in a calm and professional  manner  during crisis or emergency  situations.

Teach  consumers  adult daily living skills.
-Teach, supervise and assist consumers with doing household chores, laundry, room cleaning,  etc.)
using realistic situations.
-Use a step-by-step process  when teaching  skills.
-Use positive  reinforcement  and encouragement.
-Integrate skills training in all aspects of Rehab. and Recovery    Plan.
-Complete chores if consumers'  skill level warrants  .
-Maintain a clean, healthy  and safe environment  at all times.
-Perform household  duties as needed.
-Use a flexible approach with a diverse  population.
-Assist consumers  with budgeting and money  management.
-Help form a nutritional plan and assist consumers with food    shopping.

Initiate treatment and advocate for consumer within network of  care.
-Schedule appointments  for consumers within The Center and with outside  agencies.
-Assist consumers with benefits acquisition (social security supplemental insurance (SSI), food 
stamps, advocates  office, medical doctor).
-Complete required  interagency  and other necessary paperwork.
-Identify,  obtain, and maintain housing and necessary household  goods and  furnishings.

Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment 
team,  and  consumers themselves.
-Negotiate with reasonable  goals.
-Clarify the issues to be  negotiated.
-Follow through with the agreement  reached.
-Remain flexible and consider  alternatives.
-Advocate  for consumer.
-Attend court and mental  health reviews.

Transport consumers in own vehicle or Center van to planned activities and appointments.
-Drive carefully and abide by traffic  rules.
-Ensure that  seat belts are worn by all traveling in Center or employee owned vehicles.

Complete recordkeeping in accordance with Health Information Services (HIS) and other center requirements within required time frames and abide by center confidentiality policy.
-Complete daily activity  logs.
-Complete progress  notes with appropriate  format.
-Develop and implement  a plan of care with ongoing consumer  input.
-Complete a clear, specific, behaviorally oriented treatment plan as required, with consumer signature.
-Monitor  confidentiality  in accordance with Center policy  and legal requirements.
-Complete required reports  and evaluations  (MHPRR checklist, Psycho-social  form).
-Follow required  office procedures  in a cooperative manner.
-Initiate and process  incident reports as per Center guidelines.
-Adhere to Infection Control protocols.

Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
-Communicate  with various local agencies and other departments or teams at The Center.
-Work in cooperation with co-workers  and  supervisory staff.
-Deal with team members  regarding problems  in a constructive  manner.
-Accept and use direction and  supervision.
-Benefit  from constructive criticism.

Attend trainings, case presentations and conferences.
-Provide feedback to staff on the content of educational programs  attended.
-Attend mandatory  in-service trainings  and other trainings required.

-Serve on appropriate  Center committees.

Required Education
Bachelor's degree from four-year college or university in Human Services. Experience in Human Services Field preferred.  Bilingual Spanish preferred. Must have valid driver's license and insured  auto.
Application Method
Apply Online

It is the policy of CNE to provide equal employment opportunities to all qualified employees and applicants for employment without regard to their race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, veterans status or disability.