Process Improvement Manager
Care New England Health System - Administration Job ID: 1111-95781-001
The Process Improvement Manager is responsible for the design, implementation, monitoring, and evaluation of the organizational performance improvement and innovation strategies for Care New England Health System. The incumbent plans, directs, and coordinates the resources necessary to provide support to improvement teams and delivering results in specific time frames. Working collaboratively with several departments, assists when appropriate in phases of strategic management. Serves as a resource between internal and external organizations to communicate and facilitate actions necessary to achieve the organization's goals. Educates leaders and other key stakeholders in all performance improvement concepts, including Lean Six Sigma tools and methods. Effectively manages projects, serves on various key committees, and performs other special activities as directed. The Process Improvement Manager will act as a mentor, and coach to lean leader candidates through projects.
Bachelors Degree. Minimum of 3 to 5 Years.Bachelor's degree in health care administration, business administration, or other related field required.A minimum of three to five years of related healthcare experience and proven abilities in project management and change management. Demonstrated analytical skills. Black Belt Certification highly desirable. Must have knowledge of performance improvement systems and previous experience with leading Performance Improvement initiatives using Lean Six Sigma methodologies. Experience working in an academic medical center, a large community hospital, or health system highly desirable. Excellent written and oral communication skills and the ability to make effective presentations to diverse groups. Strong interpersonal skills to effectively lead, and engage key stakeholders, staff, and external partners. Computer proficiency in word processing, spreadsheets, and presentation software preferred.